Terms and Conditions

Terms and Conditions

Validity and Duration of the Rental Agreement
The rental agreement is considered concluded once the vacation home is booked and confirmed. The deposit is binding for a confirmed booking. By concluding therental agreement, the contracting parties agree to fulfill the agreement, regardless ofthe duration of the agreement. The rental agreement begins with the handover of the keys on the day of arrival and ends with the return of the keys on the day of departure. If other arrangements are desired, they must be agreed upon in writing with De Drentse Rust.
Rights and Obligations
Providing the agreed services is the responsibility of De Drentse Rust. The guest is
obliged to make the agreed payments to De Drentse Rust. If the
guest is unable to start their trip, they have the right to have a third party take over their rights and obligations from the rental agreement. In this case, the
guest and the third party acting as a substitute are jointly liable for the agreed travel sum
and any additional costs arising from the participation of the third party. De Drentse Rust
has the right to refuse this third party for valid reasons.    
Remedy for Defects
If the accommodation is not made available, De Drentse Rust is liable to the
guest if it cannot provide an equivalent replacement.
A reduction in the agreed rental price is possible if the accommodation is defective compared to the agreed services. Minor defects in the furnishings or equipment malfunctions, as well as force majeure, do not entitle the guest to a reduction.  
Cancellation
The guest can cancel the agreement at any time before the arrival date. This cancellation of the
rental agreement must be done in writing via email (info@dedrentserust.nl) or by post (De Drentse Rust Oosterdiep WZ 197, 7881GW Emmer-Compascuum, Netherlands). 
The date of receipt by De Drentse Rust is considered the date of cancellation. De Drentse Rust then loses the right to the rental price but charges the following fixed cancellation fees:
♥ up to 63 days before departure: 15% of the rental price, but at least €75 ♥ up to 35 days before departure: 50% of the rental price ♥ up to 21 days before departure: 75% of the rental price ♥ up to 14 days before departure: 90% of the rental price ♥ thereafter: 100% of the rental price
Payment Terms
Upon receipt of the rental agreement, you must make a payment of the full rental price. 
Payment is made via PayPal, payment link, iDEAL, or bank transfer to the account of De Drentse Rust. Payment by credit card is not possible.
Arrival Day
The accommodations are generally cleaned on the day of arrival and are available from 3:00 PM.
In exceptional cases, if cleaning is delayed, we will inform you. The key handover takes place as described in the arrival app (you will receive it about 2 days before arrival). It is therefore important to provide the correct mobile number when booking.   
Departure and key return must be completed by 10:00 AM on the last day of your reservation.
Additional Services and Extra Costs
Utilities for electricity, gas, water, and final cleaning are included in the rental price,
unless otherwise agreed in the rental agreement.
Towels and bed linen must be brought by yourself or can be reserved separately through De Drentse Rust.
House Rules, Obligations, and Liability of Tenant/Landlord
All guests must adhere to the house rules set by De Drentse Rust. Any damage or loss of property during the stay must be replaced by the tenant. If damage occurs during the rental period, the tenant is obliged to inform the landlord immediately.
The tenant bears the burden of proof that the damage did not occur during the rental period and that neither they nor their companions are at fault. The landlord is not liable to the tenant or their property. The tenant is therefore responsible for their own insurance coverage during the stay.    
The vacation home or apartment may only be occupied by the number of persons specified in the rental agreement. The placement of tents and caravans on the premises is not allowed. Electric cars may not be charged using the house's electricity.   
Smoking is strictly prohibited in all accommodations.
The rental property must be treated with care and left clean and tidy upon departure. If pets are brought along, the tenant is obliged to remove any pet hair before departure, even if final cleaning has been requested.
If the above conditions are not met, De Drentse Rust is entitled to terminate the rental agreement immediately and without refund of paid amounts.
Compensation may also be claimed if damage has occurred to and/or in the property.
Furthermore, the tenant is obliged to compensate De Drentse Rust for any damage and extra costs resulting from non-compliance with the conditions.
Should there, unexpectedly, be complaints regarding the vacation home,
they must be reported immediately to De Drentse Rust. De Drentse Rust has the right to remedy the defect as soon as possible. If a visit from a service employee is necessary,
pets may not be left alone in the vacation home, as the service employee will not enter the property in that case. 
Complaints about the cleaning of the vacation home must be reported to De Drentse Rust immediately upon arrival. If arriving after 9:00 PM, the right to complain about the cleaning lapses. Complaints must generally be submitted in writing (via WhatsApp) and reported directly to De Drentse Rust. Complaints submitted during or after departure will not be accepted.
The tenant listed on the rental agreement is personally liable for all accompanying guests.
Pets may only be brought if agreed upon in the rental agreement. The
specified number of pets may not be exceeded. Furthermore, pets may not be left unattended in the vacation home or sleep on a blanket on the couch or beds.   

The landlord of the vacation home cannot be held liable for insects or snails in the property or the surroundings. In such cases, any defects will be remedied as soon as possible. 
The landlord of the vacation home cannot be held liable for noise disturbances caused by neighbors' birthday parties, construction work, traffic, and the like.
Rebooking or Transferring the Rental Agreement to Another Tenant
Rebooking or transferring the rental agreement is possible up to 63 days before the start of the rental period
for a rebooking fee of €50. 
Rebooking the travel period is only possible within the same calendar year. A later rebooking or transfer is considered a cancellation and the aforementioned cancellation conditions apply.
Changes to the Rental Agreement
A contract extension or a change in the number of guests is possible at no cost.
If, after a change in the rental agreement, more than two pets are listed in the rental agreement, the deposit will be doubled.
Force Majeure and Extraordinary Circumstances
If travel is prohibited due to a pandemic or public restrictions, the tenant will be fully refunded.
Competent Court
The exclusive competent court is Assen, Netherlands.
Nullity
The nullity of individual provisions of the rental agreement does not result in the nullity of the entire rental agreement.